Posts Tagged ‘Management’
Is TEM Right for Your Company?
The service of Telecom Expense Management (TEM) has come under fire recently. I was attending a Telecom Expense Management summit put on by CCMI and the person in charge actually referred to TEM as an application and compared it to Spellcheck.
Recently, members of Telecom Talk debated the ability to produce a ROI from TEM. The members seemed to come to an agreement that there is some initial return, during the first year, when audits are performed and billing errors are discovered and unnecessary services are identified and removed, but that it’s hard to justify the expense of TEM in the 2nd and subsequent years.
An SMS Reseller Is An Independent Business Owner
As an SMS Reseller, you would acquire the mobile marketing platform directly from the SMS provider. Your SMS gateway provider works with the carriers so you can concentrate on building your business. Their job also includes coding the mobile marketing software, maintaining it and working with all of the different carriers so you have the tools and services you and your customers need.
The SMS Reseller Role
The SMS Reseller role is to work directly with the businesses they serve to help them effectively use the mobile marketing platform to build their business. The two main things you can help your customer with are CRM (Customer Relationship Management) and Customer Acquisition.